System Health Check
Detecting camera outages, connectivity failures, and hardware issues the moment they occur and resolving them before they create gaps in your coverage.
A Camera That’s Down Is a Gap In Your Security
Most businesses don't know a camera has failed until they go looking for footage — by which point the coverage gap has already existed for hours or days. A system that records is only useful if it's actually working.
Clear Watch System Health Check eliminates that blind spot. Our network team continuously monitors the performance of every component in your surveillance system from our data center — cameras, NVRs, hard drives, network connections, and power — around the clock. When something fails or degrades, we know immediately and act fast, often resolving issues remotely before you're even aware there was a problem.
What We Monitor
Clear Watch System Health Check covers your entire surveillance infrastructure — not just the cameras. If it's part of your security system, our network team is watching it.
Camera Performance
Every camera in your network is monitored continuously for connectivity, image quality, and operational status — flagging any unit that goes offline, degrades in performance, and loses its feed.
NVRs & Hard Drive Health
Your network video recorders and storage drives are monitored for performance, capacity, and failure risk — ensuring your footage is always being recorded and stored reliably.
Network & Internet Connectivity
Internet disruptions, network dropouts, and connectivity failures are detected the moment they occur — so remote monitoring can resume and on-site teams can be notified immediately.
Wireless & Cellular Connections
For wireless and cellular-connected cameras, signal strenth and connection stability are monitored continuously — catching dropouts and degraded performance before they become failures.
Power & Uptime
Power failures and outages are flagged instantly — giving your team advance warning and allowing Clear Watch to switch to backup protocols to maintain coverage where possible.
System Configuration & Firmware
Clear Watch tracks system configuration integrity and flags unauthorized changes, misconfiguration, or outdated firmware that could compromise your system’s performance or security.
Backed By Our Network Team
Clear Watch System Health Check isn't automated software left to run on its own — it's backed by a dedicated network team operating from our data center, with eyes on your system infrastructure around the clock.
When our systems flag an issue, a real technician diagnoses it, takes action, and follows through to resolution — whether that means a remote fix, a configuration change, or dispatching a field technician to your site.
Dedicated network operations team on shift 24/7
Remote access to diagnose and resolve most issues instantly
Direct escalation path to field technicians for on-site issues
Full documentation of every issue, action, and resolution
Integrated with your Clear Watch customer portal for visibility
Proactive recommendations to improve system reliability over time
Don’t Find Out Your System Failed When You Need the Footage Most.
GET STARTED
Contact us to see how Clear Watch system health check keeps your entire surveillance infrastructure running at full capacity — monitored 24/7 by our network team.